Domestic Shipping
All orders are carefully packed by hand to make sure your ceramics arrive safely. Orders within the United States are shipped using tracked shipping, and shipping costs are calculated at checkout based on the size and weight of your order.
Orders are typically packed and shipped within 3–5 business days. Once your order has shipped, you will receive tracking information by email.
Because each piece is handmade, slight variations in shape, glaze, texture, and color are part of what makes each piece unique.
International Shipping
I ship ceramics internationally! International shipping rates are calculated at checkout based on the destination, size, and weight of your order.
International orders are carefully packaged and shipped with tracking whenever available. Please keep in mind that international packages may take longer to arrive due to customs processing.
Customers are responsible for any customs duties, import taxes, tariffs, or other fees charged by their country. These fees are not included in the purchase price or standard shipping cost and vary depending on the destination country. Customs requirements and fees are determined by the destination country, not by the shop.
Please make sure your shipping address is entered correctly at checkout. Once an international package has been shipped, I am unable to control delays caused by customs or the destination country's postal service.
Returns & Exchanges
Because each piece is handmade to order or is a one-of-a-kind ceramic piece, I do not accept returns or exchanges for change of mind.
If your order arrives damaged, broken, or with an issue caused by an error on my part, please contact me within 7 days of delivery with your order number and clear photos of the item and packaging. I will work with you to find a solution, which may include a replacement or refund.
Please keep all original packaging and take photos of the package as soon as you notice any damage, as this may be needed for a shipping claim.
If your package is lost or significantly delayed in transit, please reach out and I will help you determine the next steps with the shipping carrier.
Due to the handmade nature of my work, small variations, slight imperfections, and differences in glaze color or texture are not considered defects. These details are part of what makes each piece unique.
If you have any questions about an order, please reach out. I’m always happy to help!